We live in a work-from-anywhere world. As recently as six years ago, the day-to-day ‘normal’ was office desks, watercooler talk, and figuring out problems over a nice cup of coffee; but today, 13% of workers across industries work entirely from home, with 27% working in a hybrid arrangement – that’s a staggering 40% of the workforce that spends at least some of its time working remotely.

While hybrid and remote work environments have their benefits, such as increased flexibility, they also offer some unique challenges. Here at Exertis, we’re your best partner when it comes to preparing for any customer need or requirement, which is why our IT Solutions team is by your side when it comes to helping your end-users reach their goals in communication, workflow, and productivity - no matter where or how they work.
  

Addressing needs

It’s clear that the world of hybrid and remote work is here to stay, and our IT Solutions team are well-equipped to help you manage your customers’ specific needs. When it comes to a seamless hybrid solution, the most important thing is to ensure that remote and on-site colleagues all have the same opportunities to collaborate. This can be separated into two main categories: ensuring seamless communication through tools like Microsoft Teams for chat and video calling functions, and enabling project management to be accessible to everyone using solutions such as those found in the Adobe suite. The goal is to ensure your customers’ teams feel as if everyone is on the same page, and in the same room, with nobody’s contribution being left behind, and ensuring this is possible means equipping your customers with the technology that can run these all-important programmes with ease, with reduced latency and connectivity issues. That’s where the Exertis IT Solutions team’s complete end-to-end offering comes in. With exclusive products from top brands like Acer, Asus, and Philips, we can ensure that however your customers choose to address their needs, you’ll be waiting with the tech that can optimise their collaboration. 


Unified communications

When it comes to tackling the potential downfalls of hybrid working environments, considering unified communication (UC) solutions can be a game-changer for your customers. Over our 40 years of industry experience, the Exertis IT Solutions team have become experts in this all-important collaboration technology, ensuring you and your customers stay ahead of the curve with the latest innovations that keep everyone connected. Solutions that include video conferencing, Voice over Internet Protocol (VoIP), and optimised collaboration tools are key considerations when helping your customers to build their ideal hybrid collaboration solution. Luckily for you (and your customers), several brands within the Exertis IT Solutions portfolio, including Acer and Asus, have considered the need for UC, and have blended this technology into their products, creating an all-inclusive solution that adds an instant boost to your customers’ productivity.


Seamless integration

Finding an innovative hybrid working solution for your customers is just the beginning – the next challenge comes in ensuring the products you choose can be integrated seamlessly with their existing IT infrastructure. This is where the Exertis IT Solutions team can really shine; with our proven industry expertise and product knowledge, we’re your best partner when it comes to making sure the solution you choose to offer your customers really is the perfect fit. To ensure integration runs as smoothly as possible, it’s important to approach the process with care, which could potentially mean undergoing a phased implementation with your customers, where we can assist you in applying new solutions to a small team within your customers’ organisation, before scheduling a full-scale rollout. The most important considerations when it comes to integration are determining whether the network infrastructure can handle data traffic and prioritise communication needs, and whether the new solution is compatible with existing systems such as CRM, email, and project management tools. Once these steps have been completed, and successful integration has been established, our IT Solutions team can help you to offer your customers essential training and support, as well as ongoing performance monitoring; this ensures not only that your customers’ new systems will continue to serve them for the foreseeable future, but also that the solution is viable for both onsite and hybrid working environments. 


With hybrid working environments becoming a touchstone of the modern working world, it’s important to us at Exertis IT Solutions that you and your customers stay ahead of the latest industry trends, and are at the cutting edge of productivity. For more information about how our team can help you perfect your customers’ collaboration when hybrid working, contact a member of our team today.